Protirus provide valued IT solutions to Corporate and Public Sector organisations across EMEA. The following case studies we hope will provide you with ideas and insights into how others have utilised our services. Partners can login to unlock additional detail on shared customers.

Cloud-based - Affordable Automation - No Infrastructure required
02 November 2016 16:58

XVUE Remote Control

VUE® controls remote users on-demand, monitors remote systems and receives alerts when they need maintenance. XVUE® is a stand-alone product and has full integration with Symantec’s Altiris solutions and is a quick and easy replacement for pcAnywhere.

Protirus have developed an App for iOS and Android phones that allows your current asset information to be manipulated in an easy, user friendly manner extending your Altiris investment by negating the need to manually enter asset information. 

The Advanced Reporting dashboard for Symantec Service Desk offers a visual insight into your incident data. It allows users to translate their common help desk questions such as How many incidents have been logged today? or What’s our SLA success rate? into instant charts and reports.

The application itself runs directly in the browser making it suitable in any help desk environment and on any device, whether it be a mobile, tablet, PC or smart TV.

Advanced Reporting Dashboard

This video describes how Symantec DCS can be used to lockdown a jumphost and force a requirement for secondary authorisation (separation of duty) for high risk commands to a system such as a NetAPP filer.

The ability to run multiple versions of IE or indeed any browser with multiple configurations, for example with different versions of Java and proxy settings is something we get asked for a lot. See the full article for some of the reasons we have seen.

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